Open Positions

Billing Administrator

Mackay OR Rockhampton based

About Us

We are returning to our roots. Since 2023 AE Smith is a privately owned business once more, and its an understatment to say we have gone through a bit of a transition period. We are still the same organisation that has operated for over 120 years as an Australian industry leader in HVAC, building services and electrical markets, but we have a renewed approach to the way we work and operate. As asset specialists, we understand our #1 asset is our people. We’re proud of our team’s depth and breadth of experience and with over 600 of us united in our work and our brands, it’s unsurprising our average employee tenure is market leading, but we are always keen on adding new faces to our team.

About the role:

We are seeking an experienced Billing Administrator to support our Service, Maintenance, and Project operations. This role is responsible for the accurate and timely invoicing of works completed by our HVAC and Electrical trade teams, while providing administrative support across service coordination, finance, and compliance functions.

Based in our Mackay or Rockhampton offices, you will work closely with Service Managers, Coordinators, Planners, and Finance to ensure smooth service delivery, strong customer outcomes and adherence to contractual and organisational requirements.

Key Responsibilities

• Process high-volume invoicing for service, maintenance, and project works
• Support service coordination, scheduling, and completion of works
• Ensure billing accuracy, compliance, and supporting documentation
• Assist with accounts receivable, reporting, and operational administration
• Liaise with internal teams, technicians, clients, and suppliers

About You

• 2+ years experience in billing, service administration, or contract support within a trades or services environment
• Exposure to service coordination, maintenance planning, or technician scheduling is a plus
• Strong ERP and scheduling system experience (SAP S4/HANA highly regarded)
• High attention to detail with strong time management and organisational skills
• Confident communicator who works well in fast-paced, operational teams

Why Choose AE Smith?

• Career Growth: We have plenty of examples of people working their way up through the business - we prefer to promote from within, and are committed to facilitate career journeys for our staff.
• Top-Tier Training: We believe in continuous development. Access internal and external training programs to keep growing professionally whether this is on product and systems, leadership training, or mentoring programs.
• Iconic Projects: Want to work on some of Australia’s most recognisable buildings? From the Opera House to the ICC we are proud of every project we have worked on, regardless of size or scope.
• Expert Team: Collaborate with a renowned in-house engineering and project team, learning from the best in the industry.
• Relocation Support: Want to surf on the Gold Coast? Fish in Townsville, or sip coffee in Melbourne – we encourage relocation between offices, and in some cases will help with your move.
• Flexible working that works for you as we know flexibility means different things to different people. AE Smith can accommodate your needs.
• Zero Harm is embedded in team culture and is fundamental to the company's future success. We believe that the physical and mental well-being of our employees is instrumental in our journey towards excellence. We therefore try to reinforce this philosophy through various employee support programs and offerings to assist you and your family's healthy lifestyle.

About AE Smith

We are changing. After going back to a privately owned business model in 2023 AE Smith has gone through a bit of a transition period. We are still the same organisation that has operated for over 120 years as an Australian industry leader in HVAC, building services and electrical markets, but we have a renewed approach to the way we work and operate. As asset specialists, we understand our #1 asset is our people. We’re proud of our team’s depth and breadth of experience and with over 600 of us united in our work and our brands, it’s unsurprising our average employee tenure is market leading, but we are always keen on adding new faces to our team.

Due to continued growth within our Brisbane branch, we are seeking applications from Chiller Mechanics and Commercial HVAC Technicians for our Western Brisbane team.

To be considered you need:

• Certificate III in Air-conditioning and Refrigeration
• 3rd year or 4th year HVAC Apprentices are welcome to apply for the role
• Experience in Commercial Service and Maintenance
• Refrigeration QBCC License (or an equivalent from another state)

In return we will offer you:

• Fortnightly RDO - 9 day Fornight along with Flexible working conditions that works for you as we know flexibility means different things to different people. AE Smith can accommodate your needs.
• Establish and progress your career in a large Australian-owned and operated national business.
• GENUINELY strong culture - 99% of our Techs are at our regional Xmas parties, strong turn outs to our social Tool Boxes, social clubs in the business.
• We are run by Trades people - we understand the pressure you face in the field which is part of our strong culture
• Career progression reinforced by our pipeline of work means you'll have the opportunity to work on iconic projects and grow with the company.
• Competitive wages and allowances along with a salary sacrifice package and great working conditions are on offer.
• Company vehicle  
• Zero Harm is embedded in team culture and is fundamental to the company's future success. We believe that the physical and mental well-being of our employees is instrumental in our journey towards excellence. We therefore try to reinforce this philosophy through various employee support programs and offerings to assist you and your family's healthy lifestyle.

About Us:

We are returning to our roots. Since 2023 AE Smith is a privately owned business once more, and its an understatment to say we have gone through a bit of a transition period. We are still the same organisation that has operated for over 120 years as an Australian industry leader in HVAC, building services and electrical markets, but we have a renewed approach to the way we work and operate. As asset specialists, we understand our #1 asset is our people. We’re proud of our team’s depth and breadth of experience and with over 600 of us united in our work and our brands, it’s unsurprising our average employee tenure is market leading, but we are always keen on adding new faces to our team.

About the Role:

We are seeking a proactive and organised Workforce Scheduler to coordinate and optimise field service activities across preventive, reactive, and quoted works. This role ensures the right technician is in the right place at the right time, supporting productivity, customer satisfaction, and achievement of KPI and SLA targets.

Based in our Mackay office, you will work closely with Technicians, Service Managers, Delivery Managers, and support teams to plan workloads, manage changes in real time, and maintain accurate scheduling data.

Responsibilities:

• Plan and schedule daily, weekly, and forward workloads to maximise technician utilisation
• Manage reactive breakdown calls and prioritise works in line with contractual KPIs
• Coordinate preventive maintenance scheduling and compliance tracking
• Allocate quoted works, materials, and subcontractor attendance
• Maintain accurate system data, job statuses, and workflow updates
• Monitor timesheets and support payroll preparation processes
• Communicate schedule changes clearly to technicians and customers

About You

• 2+ years’ experience in scheduling, dispatch, or coordination within a trades or field services environment
• Experience managing reactive and preventive workloads in a fast-paced setting
• Strong ERP or field service system experience (SAP S4/HANA and FSM highly regarded)
• Excellent planning and prioritisation capability
• Confident communicator with a professional phone manner
• Resilient and adaptable, with strong attention to data accuracy

Why Choose AE Smith?

• Career Growth: We have plenty of examples of people working their way up through the business - we prefer to promote from within, and are committed to facilitate career journeys for our staff.
• Top-Tier Training: We believe in continuous development. Access internal and external training programs to keep growing professionally whether this is on product and systems, leadership training, or mentoring programs.
• Iconic Projects: Want to work on some of Australia’s most recognisable buildings? From the Opera House to the ICC we are proud of every project we have worked on, regardless of size or scope.
• Expert Team: Collaborate with a renowned in-house engineering and project team, learning from the best in the industry.
• Relocation Support: Want to surf on the Gold Coast? Fish in Townsville, or sip coffee in Melbourne – we encourage relocation between offices, and in some cases will help with your move.
• Flexible working that works for you as we know flexibility means different things to different people. AE Smith can accommodate your needs.
• Zero Harm is embedded in team culture and is fundamental to the company's future success. We believe that the physical and mental well-being of our employees is instrumental in our journey towards excellence. We therefore try to reinforce this philosophy through various employee support programs and offerings to assist you and your family's healthy lifestyle.

Branch Manager - HVAC & Electrical

Eagle Farm Office

About Us

We are returning to our roots. Since 2023 AE Smith is a privately owned business once more, and its an understatment to say we have gone through a bit of a transition period. We are still the same organisation that has operated for over 120 years as an Australian industry leader in HVAC, building services and electrical markets, but we have a renewed approach to the way we work and operate. As asset specialists, we understand our #1 asset is our people. We’re proud of our team’s depth and breadth of experience and with over 600 of us united in our work and our brands, it’s unsurprising our average employee tenure is market leading, but we are always keen on adding new faces to our team.

Due to internal promotion we have an opportunity for an experienced Branch or Service Manager to join the AE Smith team located in our Brisbane branch to lead our Mechanical & Electrical divisions.

Your role at AE Smith

The Branch Manager plays a pivotal role in leading the service delivery operations, supporting the Regional Manager (QLD), and guiding Service Delivery Managers across our Brisbane branch. Your primary focus will be ensuring that all services are delivered safely on schedule, and within budget while driving business growth and maintaining strong client relationships.

Key Responsibilities:

• Manage day-to-day contract service operations, ensuring customer assets are serviced and maintained to AE Smith quality standards.
• Oversee commercial cash management, P&L accountability, and monthly reporting.
• Drive business growth by sourcing and securing new contracts to meet revenue and EBIT targets.
• Provide leadership and guidance to the Service Delivery Managers, ensuring resource management aligns with business goals.
• Implement continuous improvement initiatives to enhance service delivery and customer satisfaction.
• Manage and mentor staff, ensuring role clarity, performance development, and fostering a high performing, engaged team.
• Lead and promote AE Smith's Zero Harm safety culture and ensure compliance with all health, safety, and environmental policies.

Must haves

• Certificate III in Air conditioning & Refrigeration or Electrical
• 10+ years within Service Management, Account Management or Operations within HVAC contracting environments
• Experience directly managing a team of 3-5 direct reports & 30+ indirect reports
• Strong financial acumen with experience in budgeting, cash flow management, and business planning.
• Demonstrated experience in multi-disciplinary service delivery.

Why us?

• We are run by Trades people - we understand the pressure you face in the field which is part of our strong culture

• Flexible working conditions that works for you as we know flexibility means different things to different people. AE Smith can accommodate your needs.
• Establish and progress your career in a large Australian-owned and operated national business.
• GENUINELY strong culture - 99% of our Techs are at our regional Xmas parties, strong turn outs to our social Tool Boxes, social clubs in the business.
• Career progression reinforced by our pipeline of work means you'll have the opportunity to work on iconic projects and grow with the company.
• Competitive wages and allowances along with a salary sacrifice package and great working conditions are on offer.
• Company vehicle or vehicle allowance
• Zero Harm is embedded in team culture and is fundamental to the company's future success. We believe that the physical and mental well-being of our employees is instrumental in our journey towards excellence. We therefore try to reinforce this philosophy through various employee support programs and offerings to assist you and your family's healthy lifestyle.

If you feel you have the above skills and experience, then we want to hear from you!

As an inclusive employer, we welcome applications from everyone.

Static Site roles

About Us

We are returning to our roots. Since 2023 AE Smith is a privately owned business once more, and its an understatment to say we have gone through a bit of a transition period. We are still the same organisation that has operated for over 120 years as an Australian industry leader in HVAC, building services and electrical markets, but we have a renewed approach to the way we work and operate. As asset specialists, we understand our #1 asset is our people. We’re proud of our team’s depth and breadth of experience and with over 600 of us united in our work and our brands, it’s unsurprising our average employee tenure is market leading, but we are always keen on adding new faces to our team.

The Role

After successfully winning a landmark national contract that will keep us busy for the next 5 years, we are looking for Electricians who are looking for the next step in their career. This is a static site role in the heart of Sydney CBD and will create opportunity for progression off the tools for a lot of our trades people.

To be considered you need:

• Certificate III in Electrotechnology - Electrical
• Experience in Commercial Service and Maintenance

In return we will offer you:

• Monthly RDO along with Flexible working conditions that works for you as we know flexibility means different things to different people. AE Smith can accommodate your needs.
• Establish and progress your career in a large Australian-owned and operated national business.
• GENUINELY strong culture - 99% of our Techs are at our regional Xmas parties, strong turn outs to our social Tool Boxes, social clubs in the business.
• We are run by Trades people - we understand the pressure you face in the field which is part of our strong culture
• Career progression reinforced by our pipeline of work means you'll have the opportunity to work on iconic projects and grow with the company.
• Competitive wages and allowances along with a salary sacrifice package and great working conditions are on offer.
• Zero Harm is embedded in team culture and is fundamental to the company's future success. We believe that the physical and mental well-being of our employees is instrumental in our journey towards excellence. We therefore try to reinforce this philosophy through various employee support programs and offerings to assist you and your family's healthy lifestyle.

About AE Smith

We are changing. After going back to a privately owned business model in 2023 AE Smith has gone through a bit of a transition period. We are still the same organisation that has operated for over 120 years as an Australian industry leader in HVAC, building services and electrical markets, but we have a renewed approach to the way we work and operate. As asset specialists, we understand our #1 asset is our people. We’re proud of our team’s depth and breadth of experience and with over 600 of us united in our work and our brands, it’s unsurprising our average employee tenure is market leading, but we are always keen on adding new faces to our team.

Due to continued growth within our Sydney team, we are seeking applications for HVAC Service Technicians to join our team, operating on a static site in Randwick / Kensington.

To be considered you need:

• Certificate III in Air-conditioning and Refrigeration
• Experience in Commercial Service and Maintenance

In return we will offer you:

• The opportunity to work on one of Wollongong's best static sites - this is a resume building, career changing opportunity for a tech to gain exposure to cutting edge plant and equipment
• Monthly RDO along with Flexible working conditions that works for you as we know flexibility means different things to different people. AE Smith can accommodate your needs.
• Training and development on large scale commercial kit and equipment including central plant
• Establish and progress your career in a large Australian-owned and operated national business.
• GENUINELY strong culture - 99% of our Techs are at our regional Xmas parties, strong turn outs to our social Tool Boxes, social clubs in the business.
• We are run by Trades people - we understand the pressure you face in the field which is part of our strong culture
• Career progression reinforced by our pipeline of work means you'll have the opportunity to work on iconic projects and grow with the company.
• Competitive wages and allowances along with a salary sacrifice package and great working conditions are on offer.
• Company vehicle  
• Zero Harm is embedded in team culture and is fundamental to the company's future success. We believe that the physical and mental well-being of our employees is instrumental in our journey towards excellence. We therefore try to reinforce this philosophy through various employee support programs and offerings to assist you and your family's healthy lifestyle.

If you feel you have the above skills and experience, then we want to hear from you!

As an inclusive employer, we welcome applications from everyone.  

About AE Smith

We are changing. After going back to a privately owned business model in 2023 AE Smith has gone through a bit of a transition period. We are still the same organisation that has operated for over 120 years as an Australian industry leader in HVAC, building services and electrical markets, but we have a renewed approach to the way we work and operate. As asset specialists, we understand our #1 asset is our people. We’re proud of our team’s depth and breadth of experience and with over 600 of us united in our work and our brands, it’s unsurprising our average employee tenure is market leading, but we are always keen on adding new faces to our team.

Due to continued growth within our Wollongong team, we are seeking applications for HVAC Service Technicians to join our team, operating on a static site in Wollongong

To be considered you need:

• Certificate III in Air-conditioning and Refrigeration
• Experience in Commercial Service and Maintenance

In return we will offer you:

• The opportunity to work on one of Wollongong's best static sites - this is a resume building, career changing opportunity for a tech to gain exposure to cutting edge plant and equipment
• Monthly RDO along with Flexible working conditions that works for you as we know flexibility means different things to different people. AE Smith can accommodate your needs.
• Training and development on large scale commercial kit and equipment including central plant
• Establish and progress your career in a large Australian-owned and operated national business.
• GENUINELY strong culture - 99% of our Techs are at our regional Xmas parties, strong turn outs to our social Tool Boxes, social clubs in the business.
• We are run by Trades people - we understand the pressure you face in the field which is part of our strong culture
• Career progression reinforced by our pipeline of work means you'll have the opportunity to work on iconic projects and grow with the company.
• Competitive wages and allowances along with a salary sacrifice package and great working conditions are on offer.
• Company vehicle  
• Zero Harm is embedded in team culture and is fundamental to the company's future success. We believe that the physical and mental well-being of our employees is instrumental in our journey towards excellence. We therefore try to reinforce this philosophy through various employee support programs and offerings to assist you and your family's healthy lifestyle.

If you feel you have the above skills and experience, then we want to hear from you!

As an inclusive employer, we welcome applications from everyone.  

About AE Smith

We are changing. After going back to a privately owned business model in 2023 AE Smith has gone through a bit of a transition period. We are still the same organisation that has operated for over 120 years as an Australian industry leader in HVAC, building services and electrical markets, but we have a renewed approach to the way we work and operate. As asset specialists, we understand our #1 asset is our people. We’re proud of our team’s depth and breadth of experience and with over 600 of us united in our work and our brands, it’s unsurprising our average employee tenure is market leading, but we are always keen on adding new faces to our team.

Due to continued growth within our Sydney branch, we are seeking applications for Maintenance Electricians to join our team, operating on the Sydney Opera House.

The role:

We are looking for our next Maintenance Technician to operate on our Sydney Opera House team. The role will be servicing and maintaining Stage Machinary within the Opera House itself - working on a rotating shift roster between 7am and 1am.

To be considered you need:

• Certificate III in Electrotechnology (Trade Qualified Electrician)
• Willingness to work on a rotating shift roster (morning and night shifts)
• Experience in Service and Maintenance work
• Experience in PLC and Lighting Controls (CBUS, KNX etc.) highly regarded

In return we will offer you:

• 4 day working week (9.5 hour shifts)
• Overtime available
• Establish and progress your career in a large Australian-owned and operated national business.
• Career progression reinforced by our pipeline of work means you'll have the opportunity to work on iconic projects and grow with the company.
• Fortnightly RDO along with Flexible working conditions that works for you as we know flexibility means different things to different people. AE Smith can accommodate your needs.
• Competitive wages and allowances along with a salary sacrifice package and great working conditions are on offer.
• Parking permit for Opera House OR a Location Allowance
• Zero Harm is embedded in team culture and is fundamental to the company's future success. We believe that the physical and mental well-being of our employees is instrumental in our journey towards excellence. We therefore try to reinforce this philosophy through various employee support programs and offerings to assist you and your family's healthy lifestyle.

If you feel you have the above skills and experience, then we want to hear from you!

As an inclusive employer, we welcome applications from everyone.  

About AE Smith

We are changing. After going back to a privately owned business model in 2023 AE Smith has gone through a bit of a transition period. We are still the same organisation that has operated for over 120 years as an Australian industry leader in HVAC, building services and electrical markets, but we have a renewed approach to the way we work and operate. As asset specialists, we understand our #1 asset is our people. We’re proud of our team’s depth and breadth of experience and with over 600 of us united in our work and our brands, it’s unsurprising our average employee tenure is market leading, but we are always keen on adding new faces to our team.

Due to continued growth within our Townsville Branch, we are seeking applications from Chiller Mechanics, OR Commercial HVAC Technicians that want to learn central plant

To be considered you need:

• Certificate III in Air-conditioning and Refrigeration
• Experience in Commercial Service and Maintenance
• Refrigeration QBCC License (or an equivalent from another state)
• Ideally exposure to Chiller sets OR strong commercial service experience with a desire to learn more about chillers

In return we will offer you:

• Training and development on Chillers and large scale central plant
• Monthly RDO along with Flexible working conditions that works for you as we know flexibility means different things to different people. AE Smith can accommodate your needs.
• Establish and progress your career in a large Australian-owned and operated national business.
• GENUINELY strong culture - 99% of our Techs are at our regional Xmas parties, strong turn outs to our social Tool Boxes, social clubs in the business.
• We are run by Trades people - we understand the pressure you face in the field which is part of our strong culture
• Career progression reinforced by our pipeline of work means you'll have the opportunity to work on iconic projects and grow with the company.
• Competitive wages and allowances along with a salary sacrifice package and great working conditions are on offer.
• Company vehicle  
• Zero Harm is embedded in team culture and is fundamental to the company's future success. We believe that the physical and mental well-being of our employees is instrumental in our journey towards excellence. We therefore try to reinforce this philosophy through various employee support programs and offerings to assist you and your family's healthy lifestyle.

Job Title: Project Manager

City: Sydney

Role Type: Full-time

About Us

We are returning to our roots. Since 2023 AE Smith is a privately owned business once more, and its an understatment to say we have gone through a bit of a transition period. We are still the same organisation that has operated for over 120 years as an Australian industry leader in HVAC, building services and electrical markets, but we have a renewed approach to the way we work and operate. As asset specialists, we understand our #1 asset is our people. We’re proud of our team’s depth and breadth of experience and with over 600 of us united in our work and our brands, it’s unsurprising our average employee tenure is market leading, but we are always keen on adding new faces to our team.

Due to our continued growth we have an opportunity for an experienced Project Manager to join the AE Smith team located in our Townsville branch to lead our Mechanical projects for our NSW team.

Job Summary:

We are seeking an experienced HVAC Project Manager in our Mechanical team due to significant growth in our Projects Division. You will oversee and manage all aspects of HVAC projects within the building and construction industry. The successful candidate will be responsible for leading a team of professionals, ensuring project timelines and budgets are met, and delivering high-quality results to clients.

Key responsibilities

• Manage the day-to-day operations of multiple HVAC projects, coordinating with clients, subcontractors and internal teams to ensure timely and efficient project delivery
• Develop and implement detailed project plans, managing budgets, resources and timelines to meet project objectives
• Identify and mitigate risks, issues and challenges that may impact project delivery, and implement effective strategies to address them
• Ensure compliance with all relevant safety, environmental and quality standards throughout the project lifecycle
• Foster strong relationships with clients, subcontractors and other stakeholders, providing regular updates and managing expectations
• Lead and mentor junior project managers, providing guidance and support to develop their skills and capabilities
• Contribute to the continuous improvement of our project management processes and procedures

What we're looking for

• Minimum 5 years of demonstrated experience as a Project Manager in the HVAC & Electrical industry
• Proven track record of successfully delivering complex HVAC projects, with a strong understanding of construction methods, technologies and industry best practices
• Excellent communication, negotiation and stakeholder management skills, with the ability to build and maintain effective relationships
• Proficient in the use of project management software and tools, with a keen eye for detail and strong analytical and problem-solving abilities
• Tertiary qualification in Engineering, Construction Management or a related field
• Membership or accreditation with a professional industry body (e.g. AIRAH, HVAC&R Society)
• Ability to work collaboratively in a team environment and mentor junior team members

What’s in It for You?

• Progression - You may have spent a few years looking up at your management wondering where you are going to go, or where you might fit.. we can offer that progression.
• Exciting Projects – Work on major Australian assets & Tier 1 clients.
• Sustainability Focus – Contribute to a future-ready, energy-efficient built environment.
• Flexible working conditions that works for you as we know flexibility means different things to different people. AE Smith can accommodate your needs.
• Establish and progress your career in a large Australian-owned and operated national business.
• GENUINELY strong culture
• We are run by experts from the industry - we understand the pressure you face in your role which is part of our strong culture
• Career progression reinforced by our pipeline of work means you'll have the opportunity to work on iconic projects and grow with the company.
• Zero Harm is embedded in team culture and is fundamental to the company's future success. We believe that the physical and mental well-being of our employees is instrumental in our journey towards excellence. We therefore try to reinforce this philosophy through various employee support programs and offerings to assist you and your family's healthy lifestyle.